Personalized Program with Dr. Brown
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Help me understand.
Dr. Brown is here as your advocate to help you understand the real state of your bone health and guide you in organizing a step-by-step program to build bone strength naturally, the way nature intended.
Send us your labs (past 3-5 years), DEXA reports, and complete our intake forms. Dr. Brown will carefully review your charts and put together a comprehensive action plan for you.
This full-service program includes:
- A 1-hour consultations with Dr. Brown via phone or various video chat options – Skype, FaceTime, Zoom, GetHealthie.
In your first appointment, you will go into your complete medical history and identify any hidden causes of bone loss. She will review with your labs and Dexa’s to help you better understand what is going on and also calm your fears about bone loss. She will also carefully tailor and action plan for you including all 6 steps of the Better Bones, Better Body Program.
In your follow-up appointment (if needed), Dr. Brown will review your current progress, diet & pH records, and make suggestions on additional testing that may be required to further understand your case if needed. Additionally, she is there to answer your questions on the implementation of your program.
- A completely personalized nutrient protocol based on the information you sent. Feel confident that you are taking the proper supplements for your body and not have to fuss trying to put it together yourself. (Supplements not included but offered at a client discount)
- A comprehensive Better Bones, Better Body® 6-step action plan customized to your specific needs and health concerns delivered by Dr. Susan Brown PhD.
- Suggestions on further medical testing that might help you find the hidden causes of your bone loss.
- Our Better Bones, Better Body® Alkaline Diet Starter Kit which will help you begin the Alkaline Diet of the Better Bones, Better Body® program at home. ($35 Value)
- Unparalleled phone support. Talk directly to Dr. Brown’s long time assistants who know the ins-and-outs of these protocols and can compassionately help you implement your plan. They know that this is a process and can help you every step of the way.
- Opportunity to follow up with Dr. Brown in a phone consultation at a lower hourly rate if you still feel you need additional support.
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Shipping information
SHIPPING & RETURN POLICY
Thank you for visiting and shopping Betterbones.com
The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We offer various methods of shipping including USPS First Class & Priority mail. We also offer UPS Ground delivery. Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped with your tracking number(s). The tracking number will be active within 24 hours.
Shipment to P.O. Boxes or APO/FPO Addresses
We do ship to PO Box addresses within the U.S., U.S. Territories, and to APO/FPO/DPO addresses.
International Shipping Policy
We do ship to many countries outside the U.S. At checkout you will see the cost of International Shipments. We use varied partners with the customer's postal service utilizing UPS's extensive logistics.
NOTE: International shipments take a long time. We have noticed most international orders are taking approximately 2- 4 weeks to pass through customs and be delivered. If after 6 weeks you have not received your package, we can begin the refund process.
Customs, Duties and Taxes
Better Bones is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Returns & warranty
Return Policy
Your satisfaction is very important to us. If there is a problem with the order you receive from us, please let us know as soon as possible. You may return it within 60 days for a refund, credit, or exchange subject to the following:
- Refunds will be issued based on the original form of payment.
- Customer pays for cost of shipping the item back to us.
- We cannot refund the original shipping cost.
- No returns on books.
- CDs/DVDs can only be exchanged if they are defective.
- Weighted vests can only be returned if unused and in resalable condition. A $15 restocking fee will be charged.
For all returns, you must first call or e-mail our office to make arrangements for the return.
